Energy without barriers
Your bills.
Our advice.
Wherever you are.
Send your bills and talk to an Enerwu advisor online. You choose how to communicate: video, LIS, chat or messages.
- Online consultation
- Available throughout Italy
- Accessible ways to communicate
You choose how to communicate
Always with subtitles
We work with Ente Nazionale Sordi – Mantua
To build energy services that are ever simpler and more accessible.
Services
Everything about your utilities, in one place.
Bill analysis
Upload your bill and we'll help you understand costs, consumption and terms.
Switching supplier
We compare offers and help you choose the one that suits you best.
Transfers and takeovers
We help with changing the account holder, taking over a supply and new connections.
Electricity and gas
Manage your main household utilities with Enerwu's support.
Water and waste
Help with paperwork, transfers and managing local utilities.
Internet and connectivity
Together we'll find the best solution for your home.
Payments and utility management
Organise utilities, bills and deadlines in a single digital space.
Energy efficiency
Discover ways to use energy better and cut your energy costs.
How we communicate
Let's talk the way you prefer.
You never have to make a phone call. Choose the channel that suits you best.
Video consultation
Talk online with an Enerwu advisor. Subtitles are always available.
LIS
When available, request an accessible consultation in Italian Sign Language (LIS).
Chat
Write directly to our team, whenever you like.
Email and messages
Get everything in writing too, so you can reread it at your own pace.
You don't need to use your voice: every step of the service also works in writing only or by video.
How it works
Four steps, no phone calls.
Step 1. Send us your bill
Photo, PDF or digital file.
Step 2. Choose how you want to talk to us
Video, LIS, chat or messages.
Step 3. We analyse your situation
Enerwu checks costs, consumption and terms.
Step 4. Get your solution
We explain everything simply and transparently.
Send your bills
Send your bills
It only takes a few seconds. No account needed.
Upload your bill
You can upload up to 5 files. Accepted formats: PDF, JPG, PNG. Maximum size 4 MB per file.
Selected files
Your documents are used only to handle your request. Read the privacy notice.
Booking
Book your consultation
Pick a day and time on our online calendar: we will confirm your appointment by email.
Why Enerwu
Simpler for you.
Clearer for your utilities.
Everything in one place
Bills, paperwork and deadlines managed in a single digital space.
Human advice
You always talk to an Enerwu advisor, never to an automated system.
Accessible communication
You choose the channel: video, LIS, chat or written messages.
Online from all over Italy
No need to come to an office: the advice comes to you.
Together for more accessible energy.
Enerwu works with Ente Nazionale Sordi – Mantua (the Italian national association of Deaf people) to make utility and energy services more accessible.
From Italy to the whole world.
You can send us your bills and book an Enerwu consultation wherever you are. There's no need to visit an office in person.
FAQ
Frequently asked questions
Yes. Enerwu's online consultation is available throughout Italy and all over the world.
No. You can choose written or video communication.
You can upload a PDF or a photo directly through the website.
Yes. You can choose from the available dates and times.
Choose LIS as your preferred mode when booking. Enerwu will check whether the service is available for the requested appointment.
Electricity, gas and the other utilities supported by Enerwu.
Yes. The online consultation can be requested from anywhere in Italy.
Your bills don't have to be complicated.
Send them to Enerwu and choose how you want to talk to us.
Online. Accessible. Wherever you are.